Refund Policy
At DigitalPrint Builders, we strive to provide high-quality digital services, including website design, branding, logo creation, and more. Since we do not offer physical products, this refund policy applies to the digital services we provide.
1. Service Satisfaction Guarantee
We are committed to delivering exceptional results. If you are not satisfied with the outcome of our services, we encourage you to contact us to discuss your concerns. Our goal is to work with you to make sure you are happy with the final product.
2. Refund Eligibility
Refunds are considered on a case-by-case basis under the following conditions:
• Project Cancellation: If you decide to cancel a service before significant work has commenced, you may be eligible for a partial refund, less any work already completed.
• Incomplete or Unsatisfactory Work: If the delivered service does not meet agreed-upon expectations or deliverables, we will work with you to resolve the issue. In some cases, a partial or full refund may be granted based on the circumstances.
3. Non-Refundable Services
Refunds will not be provided for:
• Services that have been fully rendered and approved by the client.
• Domain name purchases, hosting fees, and third-party service costs, as these are non-refundable expenses.
4. Requesting a Refund
To request a refund or discuss your concerns, please contact us within 14 days of receiving the final deliverable. Provide details about the issue, and we will review your request and respond as promptly as possible.
5. Contact Us
For any questions regarding our refund policy or to request a refund, please reach out to us at:
DigitalPrint Builders